Program & delivery leader · Founder · Toronto
When the mandate is important, the teams are distributed, and the path is unclear, I create the structure that turns complexity into decisions, momentum, and shipped outcomes.
Evidence, not adjectives
Selected work / 01
Three examples of turning dense, consequential work into something teams can actually operate. Confidential details are generalized; the scope, ownership, and outcomes are real.
01
A platform initiative needed more than a project plan. I built the operating model that lets strategy, engineering, analytics, and QA deliver as one program.
02
Multiple programs, one migration path, and a dense network of dependencies. I create the cross-program view needed for aligned readiness and decisions.
03
A $4M+ portfolio spanning clients, specialists, vendors, releases, and budgets—run with disciplined visibility and commercial control.
How I lead / 02
My best work happens where ambition meets ambiguity: the moment a team needs a shared way to see, decide, and move.
Turn a broad mandate into outcomes, constraints, decision rights, and a route through the uncertainty.
Connect business, product, design, engineering, analytics, QA, vendors, and leadership through one delivery rhythm.
Give leaders the right altitude of truth: what changed, what matters, where the risk sits, and what needs a decision.
Treat readiness, quality, communication, and experience as part of the outcome—not cleanup after delivery.
“The best operating system is quiet: people know what matters, who owns the next move, and where to surface the truth.”
My leadership philosophy
Career trajectory / 03
From operations and coordination to multi-million-dollar enterprise programs—the pattern has been consistent: create order, earn trust, take on more.
Merkle | Cardinal Path
Lead a $5M+ Amplitude analytics program for Amgen, built its delivery operating model from zero, and support a broader enterprise CDP transformation.
Havas CX Canada
Progressed from PMO operations into enterprise delivery leadership across telecom, financial services, travel, and professional services.
Uplers · Digital Main Street · Operations
Coordinated global delivery, launched e-commerce experiences for 50+ small businesses, and learned the lesson that still shapes my work: uncertainty becomes risk when ownership stays implicit.
Builder's edge / 04
Building businesses and software keeps my leadership practical. It sharpens my judgment about positioning, tradeoffs, customer trust, and what it really takes to ship the whole experience.
Digital strategy, experience, and delivery for growing businesses that need ambition translated into action.
Founder · Positioning · Offer design · Delivery model 02 / ServiceA trust-led home security service designed to make a complicated purchase feel clear, polished, and human.
Founder · Service design · Customer journey · Operations 03 / SoftwarePrivate bookmark sync for modern browsers, built around encrypted data and a deliberately quiet experience.
Product direction · UX · Positioning · Launch 04 / UtilityA desktop tool that rescues messy exports, preserves metadata, and prepares memories for photo libraries.
Problem framing · Workflow design · Build · DocumentationThe combination / 05
I am most useful when the work is consequential, the answer is not obvious, and a team needs both structure and judgment.
I can move between the executive view and the delivery detail without losing the thread. I care about the quality of the operating model, the clarity of the story, and the experience people have while doing the work.
My style is calm, direct, and low-ego: understand the system, name the real constraint, give people useful clarity, and keep the standard visible all the way to launch.
The useful next step / 06
I am interested in ambitious teams, consequential programs, thoughtful products, and conversations where clarity would change the outcome.